These terms govern x·quic's two text messaging programs: x·quic Support Messaging on 877-634-8758, and x·quic Account Team Messaging on the direct lines of x·quic team members. They apply only to text messaging and are separate from the x·quic Terms of Service and Privacy Policy.
The notice below appears on the x·quic Contact and Support pages, next to the support number. It is the only place text messaging is offered, and it is shown on its own, not inside the Terms of Service or the Privacy Policy.
Text SUPPORT to 877-634-8758 to reach x·quic Support by text message.
By texting x·quic, you agree to receive text messages from x·quic about your support request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to text messaging is not a condition of purchase. See our SMS Terms and Privacy Policy.Nothing is sent to you until you send the first message. You may text the keyword SUPPORT or simply describe your issue in your own words.
Our first reply is a confirmation that restates what you are agreeing to receive and how to stop. A support ticket is opened only after that confirmation is sent.
Only these three kinds of message are sent under this program, and only to a number that has texted us first:
x·quic does not send marketing, promotional, or sales text messages on this number.
Message frequency varies. You receive messages only in response to a support request you started. A typical request involves two to five messages.
Message and data rates may apply. x·quic does not charge for text messages; your mobile carrier may.
Reply STOP to any message to stop all texts from this number. You will receive one confirmation that you have been unsubscribed, and nothing after that. You can opt back in at any time by texting SUPPORT again.
Reply HELP for assistance, call 877-634-8758, or email support@xquic.com.
Consent to receive text messages is not a condition of purchasing any x·quic product or service.
Carriers are not liable for delayed or undelivered messages. Supported on major US carriers; delivery is not guaranteed on all carriers or devices.
Text messaging opt-in data and consent are not shared with any third party except the aggregators and providers that deliver the messages. See the x·quic Privacy Policy.
A second, separate program: one-to-one text conversations with the person on the x·quic team you work with, from that person's direct business line.
Either you send the first text to your x·quic contact's direct line, or you agree to receive texts from them when they ask, on a call, by email or in writing. Agreeing is optional and is not a condition of any purchase.
When you have not texted the line yourself, the team member confirms your consent in x·quic's system before the first text. The system records how you agreed, the date and the team member's name, and refuses a first text without it.
The first text from a team member's line names x·quic and ends with how to opt out.
Message frequency varies with your conversation, typically a few messages around a scheduled call or an open question.
Message and data rates may apply. x·quic does not charge for text messages; your mobile carrier may.
Reply STOP to any message to stop all texts from x·quic, from every x·quic number, including 877-634-8758. You will receive one confirmation and nothing after that. Reply START to opt back in.
Reply HELP for assistance, call 877-634-8758, or email support@xquic.com.
Consent to receive text messages is not a condition of purchasing any x·quic product or service.
Text messaging opt-in data and consent are not shared with any third party except the aggregators and providers that deliver the messages. Mobile numbers are not shared with third parties for their marketing. See the x·quic Privacy Policy.
Agreeing to receive text messages from x·quic is a separate, standalone choice. It is not bundled into the x·quic Terms of Service or Privacy Policy, it is not required to use xquic.com, and it is not required to become or remain an x·quic customer. Declining or opting out changes nothing about your service.
x·quic, Woodway, TX
877-634-8758
Last updated November 2026
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